Our Services

Consultancy Services We support care homes in delivering exceptional care through tailored consultancy services, including:

• Mental Capacity Assessments: Supporting care providers in assessing residents’ capacity to make decisions, in line with the Mental Capacity Act.

• Deprivation of Liberty Safeguards (DoLS): Assisting in compliance with DoLS requirements to protect individuals who lack the capacity to consent to care arrangements.

• Disclosure and Barring Service (DBS) Checks: Ensuring that staff undergo the necessary background checks to maintain a safe care environment.

• Operational Efficiency and Strategic Planning: We help optimise processes, staffing, and resources to maximise efficiency and care quality.

• Regulatory Compliance and CQC Readiness: We help you navigate the complexities of regulatory requirements, ensuring your care home meets and exceeds Care Quality Commission (CQC) standards.

• Mock Inspections: Our team conducts thorough mock inspections, mirroring CQC assessments to identify areas of improvement and prepare your facility for official evaluations.

• Quality Assurance and Improvement Plans: We assist in developing robust quality improvement plans to enhance service delivery and resident satisfaction

• Policy and Procedure Development: We review and create policies and procedures tailored to your care home’s operations, ensuring best practices and compliance.

• Risk Management and Safeguarding: Comprehensive risk assessments and safeguarding strategies to protect residents and staff.

• Health and Safety Auditing: Ensuring compliance with health and safety regulations through systematic assessments.

• Care Plan Auditing: Reviewing care plans to ensure they are person-centred, up to date, and aligned with best practices and legal requirements.

• Staff File Auditing: Conducting detailed audits of employee records to ensure compliance with regulatory and employment standards.

• First Aid and Basic Life Support: Training staff to respond to medical emergencies effectively.

• Fire Safety Awareness: Educating staff on fire prevention, evacuation procedures, and emergency respons

• Infection Prevention and Control: Teaching best practices to minimise the spread of infections in care settings.

• Health and Safety at Work: Ensuring staff understand workplace safety, hazard identification, and accident prevention.

• Food Hygiene and Nutrition: Covering safe food handling, dietary requirements, and proper nutrition for residents.

• Moving and Handling: Training staff on safe handling techniques to prevent injuries for both carers and residents

• Medication Management: Educating staff on the correct administration, storage, and recording of medications

• Safeguarding Adults and Children: Training on identifying and responding to signs of abuse or neglect.

• Equality, Diversity, and Inclusion: Promoting fair treatment and inclusivity within the care environment.

• Record Keeping and Documentation: Ensuring accurate, compliant, and professional documentation practices

• Person-Centered Care: Encouraging individualised approaches to meet the needs and preferences of residents.

• Dementia Awareness and Management: Equipping staff with strategies to support residents with dementia.

• Mental Health Awareness and Support: Training staff to recognise and manage mental health conditions.

• End-of-Life and Palliative Care: Preparing staff to provide compassionate and dignified end-of-life care.

• Learning Disabilities and Autism Awareness: Understanding the unique needs of residents with learning disabilities.

• Challenging Behaviour and De-escalation Techniques: Providing strategies to manage and prevent aggressive or disruptive behaviour.

• Pressure Ulcer Prevention and Wound Care: Educating staff on pressure sore prevention and treatment

• Effective Leadership in Care Settings: Developing leadership skills for managing care teams.

• Supervision and Appraisal Training: Teaching best practices for staff evaluations and performance management.

• Team Building and Conflict Resolution: Strengthening team dynamics and conflict resolution skills.

• CQC Key Lines of Enquiry (KLOE) Training: Ensuring managers understand CQC expectations and assessment criteria.